Privacy Policy
Last updated: July 6, 2026
This Privacy Policy describes how The Find Mine (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit thefindmine.com, use our services, make a purchase, submit a form, or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can reasonably be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details, including your name, address, phone number, and email address.
- Customer support information, including information you choose to include in communications with us.
- Order, purchase, or request information if you make a purchase, submit a form, or request information through the Site.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing certain features.
Information We Collect About Your Usage
We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, web beacons, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site, including device information, browser information, network connection information, IP address, pages viewed, referring URLs, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:
- Companies that support our Site, advertising, analytics, forms, communications, and other Services.
- Payment processors, if purchases are available through the Site.
- Business and marketing partners who help us measure, deliver, and improve our advertising.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, "Third Party Websites and Links."
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide the Services, process requests, communicate with you, and fulfill transactions where applicable.
- Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.
- Communicating with You and Service Improvement. We use your personal information to provide customer support, respond to inquiries, and improve our Services.
Cookies
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and Services, remember your actions and preferences, run analytics, better understand user interaction with the Services, and improve advertising relevance.
We may also permit third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Removing or blocking Cookies can negatively impact your user experience and may cause some features or functionality to work incorrectly or no longer be available. Blocking Cookies may not completely prevent how we share information with third parties such as advertising partners.
Our website recognizes the Global Privacy Control (GPC) signal, which enables you to opt out of certain uses or disclosures of your information. If you notify us of your preference through GPC, we will treat such signal as a valid request to opt out of sharing or targeted advertising for the associated browser or device. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contract fulfillment purposes, legitimate business purposes, marketing purposes, legal compliance, and other reasons subject to this Privacy Policy. Such circumstances may include:
- With vendors or third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping, and advertising.
- With business and marketing partners to provide services and advertise to you.
- When you direct us, request us, or otherwise consent to our disclosure of certain information to third parties.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger, acquisition, financing, or bankruptcy.
- To comply with applicable legal obligations, respond to subpoenas, search warrants, or similar requests, enforce applicable terms, and protect or defend the Services, our rights, and the rights of our users or others.
We have in the past 12 months disclosed the following categories of personal information for the purposes described above:
| Category of Personal Information | Categories of Recipients |
|---|---|
| Identifiers such as basic contact details and certain order or request information | Vendors, service providers, business and marketing partners, and affiliates |
| Commercial information such as order information, shopping information, and customer support information | Vendors, service providers, business and marketing partners, and affiliates |
| Internet or other similar network activity, such as Usage Data | Vendors, service providers, business and marketing partners, and affiliates |
| Geolocation data, such as locations determined by an IP address or other technical measures | Vendors, service providers, business and marketing partners, and affiliates |
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.
We may "sell" or "share" personal information, as those terms are defined under certain applicable privacy laws, for the purpose of engaging in advertising and marketing activities. This may include sharing identifiers, commercial information, and Usage Data with business and marketing partners.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, their privacy and security policies and other terms and conditions apply. We are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites.
Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services or users of those third-party platforms. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details below to request that it be deleted.
We do not have actual knowledge that we "share" or "sell", as those terms are defined in applicable law, personal information of individuals under 16 years of age.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to provide the Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.
- Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details about how we use and share your information.
- Right to Delete: You may have a right to request that we delete personal information we maintain about you.
- Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability: You may have a right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Right to Opt Out of Sale, Sharing, or Targeted Advertising: You may have a right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for purposes considered to be targeted advertising under applicable privacy laws.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request.
- Managing Communication Preferences: You may opt out of receiving promotional emails at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your requests, transactions, or account.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting such a request from an agent, we may require proof that you authorized the agent to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Opt Out of Data Sharing
If you would like to opt out of data sharing, sale, sharing, or targeted advertising where applicable, you may contact us at info@thefindmine.com with the subject line "Privacy Opt-Out Request."
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below.
International Users
We may transfer, store, and process your personal information outside the country where you live. Your personal information may also be processed by staff, third-party service providers, and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the United Kingdom, as applicable, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@thefindmine.com.
For the purpose of applicable data protection laws and unless explicitly stated otherwise, The Find Mine is the data controller of your personal information.